Legal notice
How GraceYa and its provider company handle the personal information you share when you visit this celebration fireworks site, ask about a show or place an enquiry with the field office.
This document explains, in plain terms, what information this website gathers, the reasons we may hold it, how it is guarded, and the choices you hold over it. Please read it alongside the terms of service, because together they set the agreement between you and the company that runs this site.
This website and its services are developed and operated by the developer GraceYa.
GraceYa is the working name used online by the company that presents this fireworks field and show planning site. When we say we, us or the office in a privacy setting, we mean the company named in the next section. The developer GraceYa wrote and maintains this website, and is responsible for the choices shown in this policy about the data it handles.
Fireworks are a regulated affair, and so is the information that accompanies an enquiry about them. This policy is written to be as clear as the packing sheet on a shell crate.
The operating company behind this website is Liuyang Yachan Trading Co., Ltd., whose registered address is No. 70 Majia Group, Jiangdong Village, Zhentou Town, Liuyang, Changsha - 410000, China (CN).
Liuyang sits at the heart of the fireworks homeland, and our business arranges celebration firework shows, plans their safety and trades show product across borders. When we mention the company or the provider in the rest of this policy, we refer to that firm and the people it employs.
Because the technical house behind a site can differ from the firm you buy from, we name both here so there is never any doubt about who answers a privacy question.
We keep what we collect modest, because a show plot needs a clear sheet, not a crowded one. The information may fall into a few groups:
We do not seek out sensitive facts about your health, your politics or your beliefs as a rule, and we ask that you not send such details inside an enquiry message unless they are genuinely necessary to the planning of a celebration.
When a planning detail touches on something a little more personal, for example the reason behind a private family display, we keep that reason confidential to the office and never fold it into marketing. The wider world sees only the show you choose to share, through the channels you control.
If you ever send us more than we need, we will quietly set aside the surplus rather than turn the whole note away. Holding the smallest useful record is a habit we practise, because it lowers the cost to you if anything ever goes wrong.
Most information arrives through one of three doors. The first is the contact form on this site, where you type a name, an address and a message. The second is direct email to the office inbox shown on the site, when you prefer to write at length. The third is the automatic record that runs whenever any browser loads a web page.
When you telephone the office, we may note your number and the rough subject of the call so that we can return a query or continue a plan you began by message. We try not to record the full words of a voice call without telling you first.
We never buy lists of names to add to our enquiry book, and we do not accept third party data about you unless it comes with your own consent behind it.
A useful point to add is that you remain in control of how much you tell us at every step. Booking a rough date and a town is enough to begin. The committee style detail, such as an exact crowd figure or a full budget, can wait until a plan has real wheels and we both want the price to be precise.
Automatic records are kept lean by design. They help us notice when a page is broken or when a flood of false traffic tries to knock the site over, and once that job is done the record fades rather than becoming a permanent biography of your visit.
We use what you share for the honest purposes you would expect from a show office:
We do not use your details to advertise unrelated goods against you, and we do not sell your information to any mailing list vendor.
It is worth spelling out the boundary with trade. When our customs and transport partners need the shipper record for a container that carries fireworks, that paperwork names the trading company on the bill of lading, not a personal profile about you. The two things, your private message and the commercial shipping record, are kept apart so a routine customs check never drags your conversation into it.
Wherever data protection law governs our conduct, we rely on grounds that are both ordinary and defensible. The most common one is consent, given when you send us an enquiry or accept a non-essential cookie.
A second ground is the legitimate interest of running a responsive business, such as keeping records of enquiries so we can reply, or applying security to our website. A third ground is the performance of a contract, when we have accepted a plan and must carry it out, and a fourth is a legal obligation, such as a rule that keeps an invoice or a trade record for a set period.
Where we rely on consent, you may withdraw it at any time by writing to the office, and we will act on that withdrawal without penalising you for it.
A cookie is a small text file a website places on your device to remember a visit. We use cookies sparingly and mainly for sound reasons, such as remembering that you have seen a notice, or storing a choice you made on the site.
Some tools on the site, such as those that count visits or test a page layout, may use their own cookies. Where those tools are optional, we give you the chance to decline them before they start, and the site still works with only the essential ones turned on.
You can always clear cookies through your browser. If you turn off cookies entirely, most of this site continues to load and read well, because it does not depend on them to show its pages.
Because this is a fairly simple brochure and enquiry site rather than a shop that tracks a shopping cart, the demand for cookies is low. A visitor who comes to read about fireworks services and then leaves without writing will leave behind almost nothing that names them, which is exactly the light footprint we intend.
Where a measurement tool is switched on to count visits, we prefer one that groups numbers without building a detailed portrait of a single reader, and we switch such tools off for the pages that ask nothing of you beyond reading.
We keep your information inside the tight circle that is needed to serve you. We share it only with:
Every partner we choose is asked to protect your information and to use it only for the purpose we hand it over for. We neither sell nor rent your personal information to anyone.
The company behind this site is based in China, and your information may be stored or handled on servers and by partners that sit outside the country where you live. This is common for a small international trading firm that answers the world from Liuyang.
Where the law requires added care for cross border moves, we use agreements and careful clauses that give your information a level of protection no lower than the one this policy promises at home. We also review the minimum sensible amount of data to move, so that the smallest useful package crosses each border.
In plain practice this means a customer in Europe or the Americas may hand us an enquiry that is answered from a desk in Liuyang. That distance is normal for a trading firm such as ours, and we have shaped the office so that moving work does not move your trust. The person who answers you is glad to explain which server holds your note if it ever helps you feel at ease, because transparency is part of the service.
We do not keep an enquiry forever. The simple rule is that we hold a record only as long as its purpose still stands, plus whatever time a law or a tax book demands.
Once a record no longer needs to be here, we delete it or strip it so it can no longer point to you.
If you close a conversation and come back months later, we are glad to start it fresh rather than rely on a stale record that may have drifted out of date. Our habit is to ask for the essentials again, which keeps the office accurate and spares you the embarrassment of being quoted a price measured against an old crowd figure.
A firework is stored with care so it behaves only when it should, and we treat your information with the same respect for controlled conditions. Access to your details is limited to the people who must see them to answer you or run a shipment.
We use the ordinary guards of a modern office, such as secure connections over the internet, sensible passwords, and restraint about who is allowed into the systems that hold your records. Where payment happens, it is handled by a trusted payment firm and never stored raw on our own equipment.
No method of sending data over the internet is completely free of risk, so we cannot promise an absolute shield, but we do promise to act quickly and to tell you if we ever find that a breach has touched your information in a way that matters.
Depending on where you live, you may hold a set of rights over the personal information we keep about you. The common ones are:
To use any of these rights, write to the contact at the foot of this page and say which right you are asking about. We will reply within the window your law allows, and we may ask a small amount of proof so that we are certain we are speaking to the right person.
This site plans fireworks for families, festivals and businesses. It is not aimed at children under the age usually set by law for consent, and we do not knowingly collect personal information from young children without a parent or guardian standing behind it.
If you believe a child has sent us personal information through this site, please tell us right away and we will remove it from our hands without fuss. We would rather delete a record in error than hold one we should not.
Rules and practices change, and so may this policy from time to time. When we make a meaningful change, we will note the new date at the top of the page and, where it is important enough, point it out to anyone who has an active enquiry with us.
The version that applies to you is the one in force at the moment you visit and use the site. We encourage you to glance back at this page now and then if privacy matters to you, since continued use of the site after a change counts as acceptance of the updated terms.
Questions about this policy or about the information we hold on you are welcome at any time. The right person to speak to is Liu Yachan.
You can reach the office by email at channel@graceya.buzz, by phone at +16673493950, or by post to Liuyang Yachan Trading Co., Ltd., No. 70 Majia Group, Jiangdong Village, Zhentou Town, Liuyang, Changsha - 410000, China (CN).
If you are unhappy with how we answer a privacy request, and the law where you live offers a supervisory authority for such matters, you are free to turn to that authority. We will always do our best to settle a concern directly with you first, because a good trade keeps its word.
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